Question 1

What exactly is the Smoothie Machine?

Accepted Answer

The Smoothie Machine is a fully automated, staff-free smoothie dispenser that serves fresh smoothies, protein shakes, iced coffees, and more. Thanks to frozen portions of real fruit, vegetables, and proteins, there is zero food waste and all drinks are always fresh.

Question 2

How does the Smoothie Machine work?

Accepted Answer

Users place a frozen cup in the machine after scanning the QR code. The machine reads the code and knows exactly how long, how fast, and how intensely it needs to blend. After blending, the door opens and your drink is ready to enjoy.

Question 3

How much space does it require?

Accepted Answer

Only 1 m² of floor space. The machine is compact, freestanding, and designed to fit seamlessly in lobbies, gyms, offices, or any high-traffic area.

Question 4

Is the Smoothie Machine hygienic?

Accepted Answer

Yes. The blender rinses itself clean after every preparation cycle, so every customer gets a fresh, hygienic drink without any cross-contamination.

Question 5

What flavours are available?

Accepted Answer

We offer over 40 recipes, including bestsellers like Mango Dream, Green Machine, and Caribbean Breeze, plus superfoods, protein options, kid-friendly flavours, and seasonal specials.

Question 6

Are the ingredients healthy?

Accepted Answer

All frozen cups contain only real, whole ingredients — fresh fruit, vegetables, proteins, and superfoods. No artificial flavours, no added sugars (in most cups), and no preservatives.

Question 7

Are there vegan and allergen-free options?

Accepted Answer

Yes. The majority of our cups are fully vegan. Every cup clearly lists its ingredients and allergen information, so customers can always make an informed choice.

Question 8

How long do the frozen cups keep?

Accepted Answer

Frozen cups have a shelf life of up to 12 months when kept at -18 °C. Once blended and served, they should be consumed immediately like any fresh smoothie.

Question 9

What types of locations are a good fit?

Accepted Answer

Our machines are ideal for hotels, gyms, offices, universities, hospitals, gas stations, supermarkets, and events. Anywhere people want a fast, healthy drink without staff involvement.

Question 10

Do I need staff to operate the machine?

Accepted Answer

No. The machine is 100% self-service and fully automated. It is connected to an online back-office where you can monitor sales, stock levels, and performance from anywhere.

Question 11

How do I get started?

Accepted Answer

Simply contact our team via the Contact page to request a free demo or quote. We will handle installation, training, and ongoing support.

Question 12

Is the machine available across Europe?

Accepted Answer

Yes — we are currently active in 15 countries across Europe and growing. Contact us to find out about availability in your region.

Question 13

How do customers pay?

Accepted Answer

The machine accepts all major contactless payment methods including credit and debit cards, Apple Pay, and Google Pay. No cash handling required.

Question 14

Can I order frozen cups in bulk for my venue?

Accepted Answer

Yes. We offer regular delivery of frozen cups directly to your location. Your account manager will set up a delivery schedule tailored to your usage.

Question 15

What happens if the machine needs a service?

Accepted Answer

We provide full technical support and maintenance. If an issue arises, our team responds quickly to keep your machine up and running.

Frequently Asked Questions

About the Machine

The Frozen Cups

For Businesses

Payments & Orders

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